Product Overview
Smart Product Review is a comprehensive WordPress plugin designed to elevate your WooCommerce store by streamlining the customer review process. It allows you to collect high-quality reviews complete with images and videos, helping potential buyers make informed decisions. With three distinct display layouts—Grid, List, and Slider—and five unique templates, you can match the review section to your store’s design seamlessly.
Key Features
- Multiple Display Layouts: Choose from Grid, List, or Slider layouts to showcase reviews effectively. The Grid layout offers column configuration, while the Slider includes autoplay, speed controls, and pager settings.
- Email Reminder Notifications: Automatically send email reminders to customers after purchase, encouraging them to leave a review. Schedule these emails for specific products or categories and include your social media profiles and logo.
- Review Incentives: Motivate positive feedback by sending thank-you emails with coupon codes and expiration dates to verified buyers who leave high ratings.
- Advanced Moderation: Admins receive email notifications for new reviews, with customizable subjects, logos, and moderation links. Preview emails before sending to ensure they meet your standards.
- Rich Media Support: Customers can upload images and videos with their reviews. A summary bar displays customer images, and a lightbox feature allows for detailed viewing.
- Sorting and Filtering: Allow customers to sort reviews by date, rating, or usefulness. Filter by star rating or media type (images/videos only) to find relevant feedback quickly.
- Flexible Placement: Display the review section in four different positions on the product page: first in tab, last in tab, after the tab, or below the tab.
- Customizable Form: The review form supports five designs and includes additional fields such as text, textarea, radio buttons, and dropdowns. Limit the number of images/videos and enable GDPR messages or Google reCAPTCHA to prevent spam.
- Verified Buyer Badges: Display badges to indicate verified purchases, building trust with shoppers.
- Engagement Tools: Include a “Dislike” button to gather feedback on product quality and identify issues.
Benefits
Increasing the volume and quality of product reviews directly impacts conversion rates. Smart Product Review helps you automate the request process, incentivize positive feedback, and present social proof in an attractive, organized manner. The plugin is fully responsive, supports RTL languages, and is compatible with all standard WooCommerce and WordPress themes.
How It Can Be Used
Use this plugin to manage customer feedback for any WooCommerce product. It is ideal for stores looking to reduce negative reviews through proactive moderation and incentivize satisfied customers to share their experiences with media. The automated email features ensure you never miss an opportunity to gather feedback post-purchase.
Specifications
- License: GPL Version 3.34.2
- Domain Usage: Unlimited
- Updates: Lifetime updates (manual)
- Compatibility: All standard WooCommerce and WordPress themes
- Security: Google reCAPTCHA support
- Localization: Multi-language and RTL support
Frequently Asked Questions
Can I send review reminders for specific products?
Yes, you can schedule email reminders for specific products or categories.
Does the plugin support video reviews?
Absolutely. Customers can upload videos along with their reviews, and you can filter reviews to show only those with media.
Is this plugin compatible with my theme?
Smart Product Review is compatible with all standard WooCommerce and WordPress themes and is fully responsive.
How do I prevent spam on review forms?
The plugin supports Google reCAPTCHA integration to help prevent spam submissions.
Can I offer discounts for reviews?
Yes, you can configure the plugin to send coupon codes to customers who leave positive reviews and ratings.